Infinova >> Help
Q: Why can’t I view the Live Demo?

A: If there is nothing wrong with your computer and browser, you can just select the "Prompt" option of Download Unsigned ActiveX controls of your browser and then install the control, but this function is disabled in default setting.


Here we take "Internet Explorer" as example:

If your IE has not activated Download Unsigned ActiveX controls, the following message will pop out to prevent you from viewing the Live Demo.

question1-1-Infinova help
(Figure 1)


Here is a basic instruction.

1) Go to "Internet Options" from the "Tools" menu bar

question1-2-Infinova help
(Figure 2)


2) Go to the “Security” Tab, and click on the “Custom level” button

question1-3-Infinova help
(Figure 3)


3) Scroll down and find “Download Unsigned ActiveX controls”. And, change the “Disable” radio button to “Prompt”.

question1-4-Infinova help
(Figure 4)


4) Click on OK button and go back to the browser interface. Input http://209.50.179.4:8082/ in the directory of your IE.

5) Click on installation button in the popping out message to install the ActiveX.

question1-5-Infinova help
(Figure 5)


Note: If your browser is not IE, you can also refer to the setting method mentioned above.
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Q: How to input the username and password of Live demo?

A: In the Live demo interface, you need to input the following:
Username: admin
Password: 12345
Port:8002
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Q: When I activate Download Unsigned ActiveX controls function, is there any possibility that my computer will be invaded by virus?

A: In our website, we will promise that no virus will invade your computer. For more information about ActiveX, please refer to the official website of Microsoft.

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